Terms and conditions

1. Who we are and how to contact us

Indate is published by Bitcraftery, a sole trader based in England. In these terms, “we”, “us” and “our” mean Bitcraftery, and “you” means the person who downloads or uses the app.

Bitcraftery is a sole trader, not a limited company, so there is no company number or registered office to quote. One inbox handles support, privacy and legal questions: [email protected]. If you need a postal address in order to serve a formal notice, email us and we will give you one.

2. These terms, and Apple’s terms

By downloading Indate, or by using it, you agree to these terms. If you do not agree to them, do not use the app — delete it, and ask Apple for a refund if you have paid (see clause 9).

Apple’s terms apply as well

Indate is distributed through the App Store, so Apple’s standard Licensed Application End User Licence Agreement also applies to your use of it. Where these terms and Apple’s agreement deal with the same thing and cannot both be true, Apple’s agreement takes precedence for that point. In particular:

• this agreement is between you and us, not between you and Apple, and we alone are responsible for Indate and its contents;
• Apple has no obligation to provide any maintenance or support for Indate;
• if Indate fails to conform to any warranty that applies, you may notify Apple, and Apple will refund the purchase price to you. To the maximum extent permitted by law, Apple has no other warranty obligation at all in relation to Indate;
• Apple is not responsible for addressing any claim you or anyone else makes about Indate — including product liability claims, any claim that Indate fails to conform to a legal or regulatory requirement, and claims under consumer protection or similar legislation. Those are our responsibility, and clause 14 sets out its limits;
• if anyone claims that Indate infringes their intellectual property rights, we are responsible for the defence and settlement of that claim, not Apple;
• you confirm that you are not located in a country subject to a US Government embargo, or designated by the US Government as a “terrorist supporting” country, and that you are not on any US Government list of prohibited or restricted parties;
• Apple and Apple’s subsidiaries are third-party beneficiaries of these terms, and on your acceptance of them Apple has the right to enforce them against you as a third-party beneficiary.

3. What Indate does

Indate keeps a record of the dates and documents that a private landlord in England has to keep track of — gas safety records, EICRs, EPCs, deposits, licensing, Right to Rent checks and the PRS Database rollout. It works out when each one is next due, reminds you before it is, and assembles a per-property pack listing the details the government service will ask for when you come to register.

All of that runs on your iPhone. Indate needs iOS 18 or later. There is no account, no login and no server holding your records — see our privacy policy.

Indate does not:

• submit anything to any government service, council or scheme;
• book an inspection, order a certificate or contact anyone on your behalf;
• hold, store or back up your documents for you;
• tell you what to do in a dispute with a tenant, a council or a tribunal.

The rules in Indate cover England. Wales, Scotland and Northern Ireland have genuinely different regimes, and the app says it does not support them rather than applying the wrong rules quietly. Do not rely on Indate for property outside England.

4. Indate is not legal advice

We are not solicitors, licensed conveyancers, letting agents or regulated advisers, and nothing in the app or on this site creates a professional relationship between us. Indate does not know your circumstances: it applies general rules to the dates you type in. Where something turns on the particular facts — a disputed deposit, an enforcement notice, a licence condition, a possession question — take proper advice.

You remain responsible for meeting your own legal obligations, whatever the app shows you.

5. Indate is not affiliated with GOV.UK

We are not endorsed or approved by any government department, any local authority, or whoever operates the PRS Database. Indate does not use the Crown logo, GOV.UK typography, or any design intended to resemble an official service. Where the app links to GOV.UK, legislation.gov.uk or the HSE, those are links to public sources, nothing more.

6. Indate cannot register anything for you

Registration opens on 15 December 2026 and rolls out region by region, each region getting a 3-month window. The first regional deadline is 14 March 2027 and the last is 14 November 2027. The landlord entry is free; a dwelling entry costs £65 per dwelling per year. Entries have to be brought up to date within 28 days of becoming out of date, and the maximum penalty for a failure to register is £7,000. Every one of those figures is taken from the draft Regulations — see clause 7.

Recording a registration number in Indate stores it on your iPhone, and nothing more. It does not create, change, renew or evidence an entry on the database. Only you can do that, on the government service itself.

7. Accuracy of the dates and rules in the app

We research the rules carefully, cite the regulation behind each one in the app, and correct what we get wrong as quickly as we can. We cannot promise the app is free of error, and two things make that promise impossible to keep honestly:

• Some of this law is still in draft. The Regulations behind the PRS Database had not been made when this version of Indate was written. The fee, the dates, the region table and the local-authority mapping can all move. Indate reads those values from a configuration file so we can correct them without waiting for an App Store release, but a value in the app is our best current understanding, not a guarantee.
• The law changes. Dates and penalties that are right today can be wrong next year.

Check anything that matters against the official source before you act on it — particularly where money, a penalty or a deadline is at stake. The app links to the relevant public source for each item so you can do that in one tap.

Indate also tracks several things that are not legal requirements in an English residential let, because landlords reasonably want to keep an eye on them anyway: legionella risk reviews, PAT testing, annual boiler servicing, and any reminder you set yourself. The app labels these plainly, shows no penalty against them, and never calls them overdue. Do not treat them as legal deadlines, and be wary of any product that presents them as such.

If you think Indate has a date, a period or a penalty wrong, please tell us. It is the most useful message we get — there is a short form of words to send on our support page.

8. Your licence to use Indate

We grant you a personal, non-exclusive, non-transferable, revocable licence to use one copy of Indate on Apple-branded devices that you own or control, as permitted by the App Store’s usage rules. You are buying a licence to use the app, not the app itself.

You must not:

• copy Indate, except as part of the normal use of the app or for the purposes of backup;
• rent, lease, lend, sell, redistribute or sublicense it;
• reverse engineer, decompile or disassemble it, or attempt to derive its source code, except to the extent that the law expressly allows despite this restriction;
• remove or obscure any copyright, trade mark or other notice in it;
• extract the rule set, the statutory citations or the configuration data in order to build or train a competing product;
• use it for anything unlawful, or in breach of clause 11.

9. Paying for Indate

Indate is sold through the App Store on two plans:

How payment works

Apple takes every payment through your Apple Account. We never see your card or bank details, and we do not operate any payment or receipt-checking server of our own. Prices include VAT where VAT applies. Apple sets the price in your local currency, and the price shown to you in the App Store at the moment of purchase is the price that applies.

The free trial, and cancelling

The annual plan starts with a free trial of 14 days. If you do not cancel at least 24 hours before the trial ends, it converts into a paid year at the price shown when you signed up. Cancelling during the trial leaves your access running until the trial period ends.

You cancel through Apple, not through us: on your iPhone, open Settings → your name → Subscriptions, or open the App Store, tap your account picture, and tap Subscriptions. Cancel at least 24 hours before a renewal date, or that renewal will be taken.

The lifetime purchase

The lifetime plan is a one-off purchase tied to your Apple ID, and you can restore it on your devices with Restore purchases. “Lifetime” means for as long as Indate is published and supported — see clause 13. It is not a promise that the app will run forever.

Refunds

Apple handles all refunds for App Store purchases, and we cannot issue one ourselves. Ask Apple at reportaproblem.apple.com. Apple’s Media Services Terms and Conditions set out your cancellation and refund rights, including any statutory right to cancel that you have as a consumer. Nothing in these terms affects those rights.

Price changes

We may change the price of a subscription for future renewal periods. Apple will notify you of an increase and, where the rules require it, ask for your agreement before taking the payment. A price change never affects a lifetime purchase you have already made.

10. Your device, your records

Everything you enter in Indate stays in the app’s own storage on your iPhone. We hold no copy of it, and we have no way to reach it. That is deliberate, and our privacy policy explains what it means in practice. It also has a consequence you should plan for:

• you are responsible for the security of your iPhone and for keeping it backed up;
• if you lose the device, or delete the app without exporting first, your records are gone, and we cannot restore them because we never had them.

Settings will export everything you have entered as a file you keep. Use it before you change phone.

11. Acceptable use

You agree to use Indate lawfully, and to keep your own records in it. You must not:

• enter another person’s details — a tenant’s, for example — unless you have a lawful basis for holding them;
• use the app to harass anyone, or to avoid an obligation you owe a tenant;
• interfere with the app, this website or the configuration file, or try to gain unauthorised access to any of them;
• present anything the app produces as though it came from a government service, a council or an inspector.

12. Intellectual property

Indate, the name, the wordmark, the interface, the written copy and the compiled rule set belong to us or are licensed to us. Your licence under clause 8 lets you use them; it transfers nothing.

Legislation and government guidance quoted or cited in the app are Crown copyright and are used under the Open Government Licence. Quoting a public source does not mean that source endorses Indate — see clause 5.

What you put into the app is yours. We claim no rights over it, and we never see it.

13. Availability, updates and support

Indate is supplied for use on iOS 18 or later. We may update the app, change how a feature works, or correct a rule at any time, and an update may require a newer version of iOS than the one you are running.

The app downloads a small configuration file so that draft values can be corrected without a release. We aim to keep that file available but cannot guarantee uninterrupted access to it. Indate ships with an identical copy built in and works fully offline on that copy, so a failed download never stops the app working.

Support is one person answering email. Response times are on the support page, stated honestly.

We may stop publishing or supporting Indate. If we do, we will give reasonable notice on this website where we are able to. A copy already installed will keep working on your iPhone for as long as your device and iOS allow, but we will no longer be correcting the rules in it. If we withdraw the app within 12 months of your lifetime purchase, contact us and we will help you seek a refund from Apple.

14. Our responsibility for loss or damage

What we never exclude

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that the law does not allow us to exclude or limit.

Your rights as a consumer

If you are a consumer, the Consumer Rights Act 2015 gives you rights that these terms cannot take away: that digital content we supply is of satisfactory quality, fit for a purpose you made known to us, and as described. If it is faulty you may be entitled to a repair or replacement, or to a price reduction. If defective digital content we supplied damages your device, and that happened because we failed to use reasonable care and skill, we will either repair the damage or pay you compensation. Advice on those rights is available free from Citizens Advice.

What we are not responsible for

Subject to everything above, we are not responsible for, and accept no liability for:

• your failure to meet a legal obligation, whatever the app did or did not show;
• a penalty, fine, rent repayment order, cost or other liability imposed on you by a local authority, a court or a tribunal;
• a decision you took on the basis of a date, period or penalty shown in the app without checking it against the official source, as clause 7 asks you to;
• anything that follows from information you entered incorrectly, or did not enter at all;
• loss of, or damage to, data held on your device, including data lost when a device is lost, stolen, reset or replaced;
• a failure caused by something outside our reasonable control, including a fault in iOS, in the App Store, or in a network.

We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill. We are not responsible for loss or damage that is not foreseeable.

If you use Indate for business

If you are using Indate for the purposes of a business, we have no liability to you for loss of profit, loss of business, business interruption, or loss of business opportunity.

Our overall limit

Subject to the first paragraph of this clause, our total liability to you arising out of or in connection with these terms or your use of Indate — whether in contract, in tort including negligence, for breach of statutory duty, or otherwise — is limited to the greater of the total amount you paid for Indate in the twelve months before the event giving rise to the claim, and £100.

15. Ending this agreement

You can stop using Indate at any time. Delete the app from your iPhone, and, if you are on the annual plan, cancel the subscription through Apple as clause 9 describes. Cancelling stops the next renewal; it does not by itself refund the period you are in, unless Apple’s terms or your statutory rights say otherwise.

We may end your licence if you seriously or repeatedly break these terms, in particular clause 11. Where it is fair to do so, we will warn you first and give you a chance to put it right.

When this agreement ends, you must stop using Indate and delete it. Your records stay on your device and remain yours. Clauses 7, 12, 14, 18 and 19 survive the ending of this agreement.

16. Changes to these terms

We may change these terms — because the app has changed, because the law has changed, or because Apple requires it. The current version is always on this page, with the date it was last updated at the top.

Where a change is material and we can reasonably do so, we will tell you in the app or in the release notes before it takes effect. If you keep using Indate after a change, you accept it. If a change materially disadvantages you and you do not accept it, stop using the app and cancel your subscription through Apple.

17. If something goes wrong

Email [email protected] first. Most things are quicker to fix than to argue about, and a report that the app has a rule wrong is treated as a priority.

We are not a member of an alternative dispute resolution scheme. If we cannot resolve something between us, clause 18 says where a claim can be brought.

18. Governing law and where you can bring a claim

These terms, and any dispute or claim arising out of them or their subject matter, are governed by the law of England and Wales.

If you are a consumer, you may bring proceedings in the courts of England and Wales. If you live in Scotland or Northern Ireland you may also bring proceedings in the courts there, and you keep the protection of any mandatory rules of the law of the part of the United Kingdom in which you live. If you are using Indate for business purposes, the courts of England and Wales have non-exclusive jurisdiction.

19. Other terms that apply

• These terms, Apple’s Licensed Application End User Licence Agreement and our privacy policy are the whole agreement between us about Indate.
• You may not transfer your rights under these terms to anyone else. We may transfer ours if our business is transferred, and we will tell you if that happens; your rights will not be reduced by it.
• If a court finds part of these terms unlawful, the rest continues to apply. If we delay in enforcing a term, we have not given it up.
• Apart from Apple, as clause 2 describes, nobody other than you and us has any right to enforce these terms under the Contracts (Rights of Third Parties) Act 1999.
• These terms are written in English, and English is the language of the contract.

Related pages: privacy policy · cookies · support.